The trade at a glance.
An administrative assistant handles reception, mail, document writing, diary management and filing. A pillar of any organisation, they are fully proficient with office software.
MAIN ACTIVITIES
Objectives of the programme.
Welcome, inform and direct visitors and callers
Write and format letters and documents
Organise diaries, meetings and travel
File and archive paper and digital information
Skills acquired
- Word processing and spreadsheets
- Professional written communication
- Front desk and telephone reception
- Mail handling and archiving
- Shared email and calendar
- AI tools for writing and summarising
Equipment and tools
Curriculum module by module.
- Spelling and writing
- Letters and minutes
- Telephone reception
- Word processing
- Spreadsheet
- Presentations
- Welcoming visitors
- Mail handling process
- Organising meetings
- Filing and archiving
- Shared calendar and email
- AI writing assistants
- Internship in a partner company or public office
- Supervised by a mentor
- Review and job preparation
And after the programme?
Working for a company
Our network of partner companies hosts interns and recruits our learners.
Starting your own business
An office services centre — data entry, printing, document formatting, online procedures — can start with one computer and a printer. The institute helps set up this kind of project.
Our supportDIGITAL & AI IN THIS TRADE
Shared calendars, digital archiving and AI assistants for writing and summarising: administrative assistants who master these tools become indispensable.
“Digital skills and AI” moduleEntry requirements
- BEPC or equivalent level
- Minimum age 16
- Good written and spoken French
- Motivation interview
Free pre-registration with no commitment, followed by an orientation test and an interview at the institute.